Shipping policy

Shipping Policy

Shipping Locations

We are based in Estonia and ship our products worldwide. Orders can be delivered to most countries and regions, subject to local customs regulations and carrier availability.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be longer.

Shipping Methods

We use reliable shipping carriers, including postal and courier services, to ensure safe delivery of your order. Available shipping options will be displayed during checkout.

Estimated Delivery Times

Estonia: 1–3 business days
European Union: 3–10 business days
International (outside EU): 7–30 business days

Delivery times are estimates and may vary due to customs processing, local postal services, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

Customs, Duties, and Taxes

For orders shipped outside the European Union, customs duties, import taxes, and other fees may apply. These charges are the responsibility of the customer and are determined by the destination country's customs authorities.

Order Tracking

Tracking information will be provided by email once your order has been shipped, where available.

Lost or Delayed Shipments

If your order is delayed or appears lost in transit, please contact us. We will work with the shipping carrier to investigate and assist in resolving the issue.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses resulting from incorrect or incomplete addresses.